Welcome to Hijrah Institute. These terms and conditions outline the rules and regulations for using our services and website. By accessing our website and services, you accept and agree to be bound by the following terms.
1. General Terms
- By engaging our services, you confirm that you are at least 18 years of age or have the consent of a legal guardian.
- We reserve the right to modify or update these terms at any time. Changes will be effective immediately upon posting on our website.
2. Service Policies
- Booking & Payment: All bookings require full payment upon confirmation. For courses, workshops, and services (e.g., Ruqyah, marriage preparation, and counseling), cancellations made less than 48 hours before the scheduled time may not be eligible for a refund.
- Pricing: Prices for services, including consultations, events, or courses, may vary. All fees are non-refundable unless otherwise stated.
- Cancellation & Rescheduling: We reserve the right to reschedule or cancel any service or course due to unforeseen circumstances. If we cancel a service, you will receive a full refund or an option to reschedule.
3. Use of Content
- All content on our website, including text, images, and resources, is the property of Hijrah Institute. Unauthorized copying, distribution, or use is strictly prohibited.
- You may not use our content for any unlawful or harmful purposes.
4. Personal Data & Privacy
- Your privacy is important to us. We collect, store, and use your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described.
- We take reasonable measures to protect your data but cannot guarantee the absolute security of electronic communications.
5. Liability & Disclaimers
- Our services, including Ruqyah, educational courses, and other spiritual guidance, are provided in good faith. However, outcomes may vary, and we do not guarantee specific results.
- We are not liable for any loss, damage, or injury resulting from the use of our services or reliance on any information provided on our website.
- Our advice, consultations, and courses are not a substitute for professional medical, legal, or psychological treatment. Please seek professional advice where necessary.
6. Conduct & Behavior
- We expect respectful and courteous behavior from all clients and participants. Disruptive or inappropriate behavior may result in termination of service without a refund.
- We reserve the right to refuse service to anyone who violates these terms.
7. Governing Law
- These terms are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts in Melbourne.
8. Contact Information
If you have any questions about these terms, please contact us:
Thank you for choosing Hijrah Institute. We are dedicated to providing a positive and enriching experience for all our clients.
